Our CovidSafe plan
We're committed to stopping the spread of Covid-19
We recognise that travelling via aeroplane can increase someone’s concern about Coronavirus, and as such we are taking some measures to help stop the spread while recognising that safety is our highest priority.
Before arriving at the airport
If you have flu-like symptoms, you should seek medical advice. Symptoms include:
Fever, fatigue or aches;
Runny nose, cough or sore throat;
Shortness of breath.
If you have these symptoms, you can change the date of travel with no penalty, please contact us.
At the airport
Please use the hand sanitation stations upon entry to our terminal.
Please simply provide your booking reference, or names of people travelling, to check-in.
Our staff will ask questions regarding if you have any coronavirus symptoms. All adults will be asked to undergo a temperate check before entering our aircraft.
If carrying baggage, revised procedures will take place meaning our staff will not be handing baggage where possible.
Departures will be staggered where possible, meaning there are fewer people in our passenger terminals, there will also be social distancing throughout the airport.
Some shared facilities such as food and drink stations will not be available.
Our staff will be cleaning facilities frequently throughout the day.
You are welcome to wear a mask, and we have these available should you request one, however, mask-wearing is not mandated.
On our aircraft
Services such as door handles, seat belts will be sanitised by staff before your use.
Hand sanitiser will be available in each seat pocket
Where possible, people (other than those travelling together) will be separated, however, please be mindful that there is limited capacity for this within a general aviation aircraft, and social distancing on board aircraft has not been considered necessary by the Tasmanian state government, Federal Health authorities and is also not considered necessary by the International Air Transport Authority.